Our inventory is first come first serve. We try to provide unique pieces to all our customers. You can inquire about an item you see online by calling (816) 434–5513 from 10 am to 5 pm Monday- Saturday, Thursdays 10-6. You may also send us a note online. If the inventory you would like to purchase is still available, we can hold it for you for after payment for up to 2 days.. All items must be picked up at the store location in Lee's Summit, Missouri. If it is a small item and wish to have it shipped, you may call and inquire about a shipping option & cost. Most of our furniture pieces are one of a kind items. We are starting to special order a few furniture pieces upon request. (examples would be in store) Replacement items come in weekly from our team. If there is something you are looking for, please let us know. Some items may be available for delivery. There is a minimum delivery charge of $50 depending on location. Please inquire if you will need delivery assistance. Due to the amount of makers that sell in our store and the repurposed or handcrafted nature of the majority of our items, there are NO refunds or exchanges. So please take measurments, etc before purchasing as we want you to love your purchases.